Synchronization between web and iOS application is out of sync by one week.
Synchronization between web and iOS application is out of sync by one week.
For example, same tasks are shown in the following pages.
・iOS application: 12/29 - 1/4
・Web browser: 1/5 - 1/11
We would like to use both the iOS application and the web, so if possible, please correct this issue.
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Comments7
Minh Thư
Mar 13, 2025
@tomomi-hirano Hi! We fixed this bug in the latest iOS version. Please update the app and try again.
If the issue still exists or there is another issue, please let us know!
tomomi-hirano
Mar 16, 2025
@Minh Thư
Thank you!
Minh Thư
Jan 6, 2025
Hello @tomomi-hirano !
My team and I would like to look into the details of this issue. So could you please:
what is the model of your phone and iOS version?
is your mac is Mac Intel or Mac Silicon?
please send us a screenshot of the view on both your phone and your mac.
For privacy, you can send the information to our email contact@polyplan.app.
We look forward to hearing from you!
tomomi-hirano
Jan 6, 2025
Hello @Minh Thư Trương ! Thank you for your reply.
iOS version: 18.1.1
i use Mac Silicon (M1)
i send screenshot of iOS / Mac (Web Browser).
Minh Thư
Jan 7, 2025
What does it show for the week Jan 5 to Jan 11 on your iOS device?
And which one is showing correctly?
tomomi-hirano
Jan 19, 2025
If you create a task in the iOS App for the week 1/5 - 1/11, the task will be displayed on the Mac(web browser) from 1/12 - 1/18. In a browser, the behavior is the opposite.
Minh Thư
Jan 20, 2025
Thank you so much! Our team found the issue and has been working on it.
Once there is an update, I will let you know!
On behalf of the team, I am so sorry for this unexpected case!